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Privacy Policy

Last updated: 24 October 2026

VNC AI Solutions (“we”, “us”) is based in the United Kingdom. This policy explains how we handle personal information when you use vncaisolutions.com and when you contact us. Questions can be sent to vncaisolutions@gmail.com.

Who we are

VNC AI Solutions builds software products and provides AI-related services. Vinny Chagas is the founder. For privacy requests, email vncaisolutions@gmail.com.

Information this website collects

  • Email you send us. If you write to vncaisolutions@gmail.com, we receive your email address, your message, and any details you choose to include. We use that information to reply and to keep a record of the conversation.
  • Contact form. The form on this site asks for your name, email address, and message. It currently checks those fields in your browser and does not send them to our servers. Do not use it for confidential information. Email us if you want a reply.
  • Usage data. This site loads Google Tag Manager and Google Ads. Those services may collect technical data such as your IP address, browser type, pages viewed, and approximate location, and they may set cookies or similar identifiers. Google Fonts is also loaded from Google’s servers so the site can display its typeface.

Why we use it

  • To answer enquiries and, where relevant, to discuss or deliver services you ask for.
  • To understand how the website is used and to measure advertising. Google’s tools process this data under their own terms. You can read Google’s policy at policies.google.com/privacy and manage ads settings at adssettings.google.com.
  • To keep the site secure and to meet legal obligations.

Where UK data protection law applies, we rely on legitimate interests to respond to messages and to run the site, and on steps toward a contract when you ask about our services. Advertising and analytics cookies may require your consent under UK cookie rules. You can block cookies in your browser.

FoodMap AI

FoodMap AI is our Chrome extension for checking FODMAP content and nutrition information. When you use it, the text you highlight or the food image you choose to analyse is processed so the extension can return a result. That output is general information, not medical advice. The Chrome Web Store listing for the version you install describes the permissions and data that version uses. Email us if you want a copy of the data we hold about you in connection with the product.

How long we keep it

We keep enquiry emails for as long as we need them to respond, to maintain a record of a client relationship, or to meet a legal requirement, and then we delete them. Server logs and analytics data are kept according to the settings of the tools that collect them.

Who we share it with

We do not sell your personal information. We use Google (Tag Manager, Ads, and Fonts) to operate this website. If you email us, your message is stored in that email account and by the email provider. Those providers may process data outside the United Kingdom. Where that happens, we rely on the provider’s international transfer safeguards, such as the UK extension to the EU-US Data Privacy Framework or standard contractual clauses.

Your rights

If UK GDPR applies to you, you can ask us to:

  • access the personal information we hold about you
  • correct it
  • delete it
  • restrict or object to how we use it
  • provide a copy in a portable format, where that right applies

Email vncaisolutions@gmail.com. You can also complain to the Information Commissioner’s Office at ico.org.uk.

Children

This website is not directed at children under 13, and we do not knowingly collect their personal information.

Changes

We will post updates on this page and change the date above.

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